I would give no stars if that was an option. The hostess that seated us was an African American curly hair with black glasses woman who was very rude. My party of 3 had been waiting since 8 pm to get seated for a 10p Russell Peters show. We were the first in line, and this lady was rude when asked why other people after us are getting seated in the front of the club, while she sat us in the back. She didn't even acknowledge the question being asked. Honestly if she can't behave appropriately and provide good customer service, she should not be working there. She placed 3 other parties who were in the front of the line, to the back inside the comedy club. She lacks customer service skills and they really need to reevaluate her behavior and performance. As far as seating is concerned all of the staff there need to be on the same page as to where people should be seated. They need to train this hostess to have better customer skills, as I and anyone who I speak to will advise everyone we know not to go to this place again. I also will make a point to describe this particular hostess to everyone so that they know the type of person she really is. This is by far the worst service we have ever received. Don't ever go to this club, because the staff such as the hostess are very rude. Also I don't mind paying a lot for dinner or tickets, but customer service needs to be good, other wise it's not worth anything.
Went there for a friend's birthday. Comedians were hilarious. Waiters were a little slow.
Don't book anything online. We always have a good experience once we are there but booking online is totally useless. They sell tickets that don't exist, and dinner reservations when they not even open.
would give a 0 if possible. waited first in line with my wife and friend only to be seated all the way in the back where general admission got front seats. Answer from manager: “ oh i don’t know how they got those seats”. First and last time i will be coming here and definately advising against coming,
Went again since then. Don't want to discourage local acts but the service makes me never want to go back. Also they don't care how bad your last experience was. Will not go back, even if I really want to see the act. I'm not willing to give $ to people who do not need it.
Food was service was slow, small bar food selection at premium prices. I got a turkey club with dry, cold bacon and stale chips. The kicker: 2 drink minimum even if you've bought food outside in their own restaurant - management gets to cannibalize their own sales and anger their patrons at the same time, genius. I might come back for the comedy acts, but I won't be eating here first.
Helium Comedy Club St Louis is a US Bar based in Richmond Heights, Illinois. Helium Comedy Club St Louis is located at 1151 St Louis Galleria St, Richmond Heights, MO 63117, USA.
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